Last updated: 30-01-2026
At Burnlab.in, we aim to deliver your orders quickly and safely. Please review our Shipping Policy below.
1. Order Processing Time
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All orders are processed within 1–2 business days after order confirmation
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Orders placed on Sundays or public holidays will be processed on the next working day
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Once shipped, you will receive a confirmation via SMS or email with tracking details
2. Shipping Coverage
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We currently ship across India
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Delivery availability depends on your pin code and courier partner serviceability
3. Estimated Delivery Time
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Metro cities: 3–5 business days
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Non-metro & rural areas: 5–8 business days
Delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.
4. Shipping Charges
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Shipping charges (if applicable) will be clearly mentioned at checkout
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Any promotional free-shipping offers will be displayed on the product or checkout page
5. Cash on Delivery (COD)
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COD is available on selected pin codes
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Additional COD charges (if any) will be shown at checkout
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Burnlab reserves the right to disable COD for certain locations or orders
6. Order Tracking
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Once your order is shipped, tracking details will be shared via email/SMS
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You can track your order using the courier partner’s website
7. Delayed or Undelivered Orders
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If your order is delayed beyond the estimated timeline, please contact us at support@burnlab.in
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In case of failed delivery due to incorrect address or customer unavailability, re-shipping charges may apply
8. Damaged or Missing Items
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If you receive a damaged package or missing item, notify us within 48 hours of delivery
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Please share clear photos/videos of the package and product for verification
9. Address Changes
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Address changes are allowed only before the order is shipped
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Once dispatched, address changes cannot be guaranteed
10. Contact Us
For shipping-related queries, contact us at:
Email: support@burnlab.in
Website: https://burnlab.in
